What services do you offer?

​

At Breeze Cleaning, we provide a comprehensive range of cleaning solutions to meet your specific needs. Whatever your cleaning requirements may be, we've got you covered with our professional and tailored cleaning services  Our services include:

​

1. Move-In/Move-Out Cleaning

2. Deep Cleaning

3. Recurring Cleanings

4. Special Event Cleaning

5. Apartment Cleaning

6. Condo Cleaning

7. House Cleaning

​

​

How do I request a cleaning?

You can request a Cleaning on the menu section of our website, under the tab get a quote. Or directly email us at breezecleaningcomp@gmail.com

 

What areas are our cleaning services provided at?

​

Our cleaning service is provided in chicago and the surrounding suburbs like:

 

• Naperville

• Elmhurst 

• Schaumburg

• Wilmette

• Glenview

• Glencoe 

• Winnetka

• Oak Park

• Cicero 

• And more...

​

​

How much does a cleaning service cost?

At Breeze cleaning, our pricing is flexible and tailored to your specific needs. We offer various cleaning services, including deep cleaning and move-in/move-out cleaning, and consider factors such as your home's size and its current condition when determining the cost. Our goal is to provide you with a personalized cleaning solution that fits your budget and requirements.

​

We also offer fixed prices for recurring cleaning and bulk cleans (for properties with multiple units to clean of similar area size). If you are looking to get a cleaning service for commercial spaces please do drop us an email or call us at 312 730 2532.

​

 

Do I need to provide cleaning products or equipment?

At Breeze Cleaning, we believe in making your cleaning experience as hassle-free as possible. We come fully prepared with all the necessary cleaning products and equipment needed to get the job done efficiently. However, if you have specific preferences or would like us to use your cleaning tools and equipment, we are more than happy to accommodate your requests. Your satisfaction is our priority, and we're here to customize our service to your needs.

​

​

What payment methods do you accept?

We accept Zelle, Cash or check for now. The check should be made to Breeze Cleanning LLC.

 

Can I schedule regular cleanings on a recurring basis?

At Breeze cleaning, we understand the importance of maintaining a clean and tidy space consistently. That's why we offer flexible scheduling options for regular cleanings. You can choose from our convenient cleaning frequencies, including weekly, bi-weekly, every three weeks, or monthly cleanings. We are here to make it easy for you to enjoy a consistently clean and refreshing environment.

 

What is your cancellation policy?

We ask that you cancel at the minimum 2 days before your scheduled cleaning but we accept same day cancelation in a case-by case basis.

 

How do I provide feedback or address concerns?

Any questions or concerns you may have can be submitted on our website. Head to the menu bar and click contact. There you can submit any questions or concerns you may have.  

 

Who does Breeze Cleaning allow to clean my home?

We make sure to to vet thru every cleaner using our process, ensuring you have the best cleaners.

 

What should I do before Breeze Cleaning shows up at my home?

At Breeze Cleaning, we strive for maximum efficiency and a hassle-free cleaning experience for both you and our team. To facilitate this, we kindly request that you tidy up any toys or clothing and find a comfortable place for your pets before our arrival. This thoughtful preparation ensures the safety of your belongings and allows us to focus on delivering top-notch cleaning services tailored to your needs.

 

 

Do I need to be home during the cleaning?

At Breeze Cleaning, we operate on a convenient 7 a.m. to 6 p.m. schedule from Monday to Sunday to accommodate your busy lifestyle. Many of our valued customers are away during our cleaning appointments. To ensure a seamless experience, our insured housecleaning professionals are often entrusted with spare keys or garage codes for secure access to your home.

 

What time does your team arrive?

At Breeze Cleaning, we understand the importance of your time and strive to provide a seamless experience. While we cannot guarantee an exact arrival time due to our commitment to giving each home the attention it deserves, we do offer convenient arrival windows to accommodate your schedule.

 

What if I need to reschedule a service?

Simply email us or text us and we will accommodate your needs. Please give us at least a 2 day heads up

 

When/how do I pay?

Payments are due on the day of your scheduled service. Most of our valued customers leave cash or a check on the kitchen counter. Make payable to Breeze Cleaning LLC.

 

What if my cleaning service lies on a holiday?

We will promptly notify you a few days ahead if we have to reschedule it.

 

Can I provide the Breeze Cleaning team with special instructions?

Absolutely! Your preferences play a crucial role in tailoring our cleaning services to your satisfaction. They provide the framework needed to enhance your cleaning experience and ensure your home meets your cleanliness standards. To ensure your preferences are seamlessly integrated into your cleaning plan, we encourage you to reach out to us directly. Your input matters, and we're here to make sure your cleaning experience aligns perfectly with your needs.

​

​

Why is my first cleaning more expensive than the regular scheduled cleanings?

Over time, we've learned that the initial cleaning service sets the foundation for maintaining a specific standard of cleanliness in your home. At Breeze Cleaning, we are dedicated to upholding that standard, which is why our initial cleaning may require a bit more time and investment compared to subsequent services. This extra time is essential for us to effectively address mildew, soap scum, dust, and dirt, ensuring your home is refreshed and revitalized. Contact us today to request a complimentary estimate and discover how we can transform your living space.

​

​

Do you always send the same house cleaners?

"At Breeze Cleaning, we prioritize consistency and reliability in our service. We understand the importance of sending the same trusted team to clean your home whenever possible. In the event of a team member's absence, rest assured that we'll make every effort to find a suitable replacement. Our residential housekeepers undergo rigorous Breeze Cleaning training to ensure that the quality of our work remains consistently exceptional. We're committed to delivering a reliable and top-notch cleaning experience for your home.

 

 

Do the house cleaners accept tips?

Yes of course. It is not required but it is %100 appreciated. All tips go the cleaners that cleaned the house that provided the tip.

​

​

Are you okay with pets being in the home?

At Breeze Cleaning, we take pride in being a pet-friendly company. While we adore our furry friends, we prioritize the safety of both your pets and our professional housecleaners. If your pet displays any signs of aggression, we kindly recommend securing them in an outdoor or gated area during our cleaning visit. If you won't be at home when we arrive, please inform us of the best way to ensure a seamless cleaning experience while accommodating your pet's needs.